Privacy Policy

Butterfly Event Décor (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website [insert website URL].

1. Information We Collect

We may collect and process the following information about you:

Personal Information – Name, email address, phone number, postal address, and payment information when you fill out forms, request a quote, or make a booking.
Technical Information – IP address, browser type, operating system, and website usage data (via cookies and analytics tools).
Communication Data – Your preferences for receiving marketing and event updates.

2. How We Use Your Information

We use your information to:

Provide and manage our event décor products and services.
Respond to your enquiries and process bookings.
Personalise your experience on our website.
Send relevant updates, offers, and marketing communications (only with your consent).
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.

3. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can manage or disable cookies through your browser settings, but some features of the website may not work properly without them.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

Trusted Service Providers – for payment processing, hosting, and marketing support.
Legal Authorities – where required to comply with the law or protect our rights.

5. Data Storage and Security

We store your data securely and take appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK GDPR and similar regulations, you have the right to:

Access the personal data we hold about you.
Request corrections to any inaccurate information.
Request deletion of your personal data (“right to be forgotten”).
Restrict or object to processing of your data.
Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at [insert contact email].

7. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us:
📧 Email: hello@butterflyeventdecor.com
📞 Phone: 07514 453811
📍 Address: Ostara House, Colchester, Essex